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CTX237419

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Unable to Download /Upload Files. Service Unavailable - Try Again Later.

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Symptoms or Error

When client tries to download/upload files they receive mistake: Unable to download. Service Unavailable. Try over again later.

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Solution

The SSL certificate needs to exist updated on the server that the Storage Zone Controller is on in the IIS manager.
Follow the docs to install the SSL certificate

Beneath are the steps to renew the SSL certificate

1. Save your certificate file to the IIS server that the CSR request was generated from.
2. Open up the IIS Manager and on the left side click on your server's name, and in the center window pane scroll downwardly to Server Certificates and open it.
3. Now under Actions pane click toComplete Certificate Request.
4. Click to scan to the .CER certificate file you received from Vendor, and give the certificate a Friendly Name to assist you refer to this document by in the future and clickOk.
5. Under the Connections window pane, aggrandize your server'south figurer proper name, so click the Site that you desire to enable SSL on.
6. In the Deportment carte clickBindings... so select the binding for https and click 'Edit'
7. In the 'SSL certificate:' driblet-downwardly menu select your newly-installed SSL Certificate by it'southward friendly name, and clickOk.

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Problem Cause

SSL document of the Storaze Zone had expired.

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Additional Resources

To check the SSL document status. Access the External Address of the Storage Zone Controller on the browser.

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Source: https://support.citrix.com/article/CTX237419

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